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University of Graz Teaching at the University of Graz Teaching and Learning Topics Communicating and presenting Asynchronous communication
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Asynchronous communication in the teaching-learning context

What is asynchronous communication?

In contrast to synchronous communication, asynchronous communication takes place at a different time and place. It is characterized by increased flexibility, as teachers and students can communicate at self-determined times via digital tools such as e-mail or a Moodle forum.

Apart from the choice of communication channels, the instructor should ensure that all information is communicated clearly and in a timely manner and should also pay attention to the students' motivation to participate. This guidance and support for students in the online learning environment is known as e-moderation.

a person types on the keyboard of a laptop and symbolizes asychronic communication ©FAMILY STOCK - stock.adobe.com
©FAMILY STOCK - stock.adobe.com

E-moderation

E-moderation is important for the entire online course - from the first welcome message to grading and farewell. The term covers the guidance and support that instructors offer their students in the online learning environment.

This includes the instructor being present online, answering questions, giving feedback and providing learners with communication options. But it also includes less obvious tasks such as formulating assignments clearly and comprehensibly and communicating deadlines reliably. Last but not least, the instructor as e-moderator is responsible for counteracting the isolation of learners during the online phases at home, promoting interaction and group formation on the learning platform and thus socializing and motivating learners online.

Tips for implementation:

  • Welcome the participants.
  • Conduct a round of introductions.
  • Explain how to use the platforms and tools.
  • Establish communication rules for online communication.
  • Show your presence on the learning platform.
  • Keep participants informed about assignments and deadlines.
  • Do not simply put the materials online without adapting them.
  • Give positive feedback on participation.
  • If possible, address the participants directly by name.
  • Do not overburden yourself or the participants.

Further resources:

→ "E-moderation: A key competence for teaching online" (PDF)

→ "5-stage model of e-moderation: support in blended learning settings" (PDF)

→ Podcast episode "E-moderation in online teaching" (with Dr. SimoneAdams ) (in German)

→ e-Campus Use Case "E-moderation: Accompanying and supporting students in online teaching" (PDF/German)

Contact us

Center for Digital Teaching and Learning (ZDLL)

digitales(at)uni-graz.at

Liebiggasse 9/II
digitales.uni-graz.at

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